About Horseback Riding:

1. How young can a child be to ride on the trail?
2. Can we ride double?
3. What do you have for my 2 year old and 4 year old?
4. We have a large group of 20, do you give discounts?
5. What is your cancellation policy?
6. Can we ride by ourselves?
7. Do we have to make reservations?
8. What if it rains?
9. Do you take credit cards?
10. Are the rates the same for children?
11. Are tips recommended?

About Vacation Cabins:

1. Do I need to bring linens?
2. When is Check-Out and Check-In?
3. Do you charge for children?
4. Are there any restaurants nearby?
5. Do we need fishing licenses to fish in your lake?
6. Are the stables nearby?
7. Do you have package deals with a combination of cabins
   and horseback rides?
8. Do you allow pets?
9. How do I reserve my cabin?
10. What is your cancellation policy?

Horseback Riding Answers:

1. Six year olds generally do well on the trail being on a "lead line" (like a long leash) behind the guide.
2. Statistically, it's been proven to be more dangerous to ride double.  The reason is, if something happens and you both fall, the adult falling on the child injures him/her far more than if the child fell by him/herself.
3. For children under six years old, we offer ring rides.  This is where the parent leads the child around in the ring.
4. For groups of 10-15, we give a 10% discount on your horse ride.  For more than 15, you get a 15% discount on your trail ride.  Please give five days to two weeks notice, depending on time of year, to make your group reservation.
5. For groups of 10 or more we ask for 5 days notice to cancel with full refund of deposit.  For smaller groups, 24 hours notice is asked.  If you do not show or cancel the day of your ride, we charge your credit card $45 per horse.
6. All trails are guided for your safety as well as enjoyment.
7. Reservations are requested to make sure we have enough horses for your group.  We also ask for the following information:
   1. How many in your group are adults ( =>18 years old), how many are children & their ages
   2. Is anyone 180 LBs or more, and approximately how much, so we have the right size horse ready
   3. Your name and a phone number we could reach you by
   4. A credit card number to hold reservation
   5. Date and time of ride
   6. For groups of 10, please give us several days notice.  Five preferred.
   7. For groups of 15 or more, please give a weeks notice or more.
8. Our rain policy is, first of all, to wait 15 or 20 minutes for the shower to pass and then go on the trail ride.  We also provide rain ponchos for those sudden showers.  Also, just because its raining where you're at, doesn't mean it's raining here.  So please call for conditions at Arrowmont.   We do not go out in lightening.
9. We accept all major credit cards, Traveler's Checks and even cash.
10. The price is the same for adults and children.
11. Just like in a restaurant, your Guide works for tips.  They've been trained in safety, first aid and many have their CPR certificates in addition to being trained to understand horses and riding techniques to provide you and your family with the safest and most enjoyable trail ride possible.  Your safety and enjoyment are our TOP priorities.
    

Vacation Cabin Answers:

1. Your cabin is completely furnished with linens for the beds and towels for the bath.
2. Check-Out is 11 AM.  Check-In is after 4 PM.  If you are arriving after
   6 PM, please call and we will make arrangements.
3. Children under 12 are Free.
4. You're in the middle of 4 communities, Cashier, Highlands, Sylva and Franklin.  Driving time varies from about 20 minutes to about 40 minutes.  Our closest town is Glenville which is only about 15 minutes.  They all have a great variety.
5. To fish in nearby Lake Thorpe (locally called Lake Glenville) you need a state fishing license.  To fish in our little pond you do not need a license.  It is stocked with Rainbow Trout.  They are $4.00 per fish.
6. The Stables are at the entrance to our "working horse farm".  The cabins are scattered around the 200 acre farm.  But always within in an easy walk if you don't want to drive.
7. If you are staying in a Vacation Cabin, you get a 7% discount on any horseback trail ride you choose.  So you create your own "Package Deal".
8. We are too small to set aside a Vacation Cabin just for pets.  We're sorry.
    If a pet is found in your cabin, the minimum charge starts at $200 and will be charged to your credit card.  We're awfully sorry but we've had to learn the hard way.
9. You may reserve your cabin  by providing:
   1. Your name
   2. Address
   3. Phone Number
   4. How Many in your Party
   5. E-mail address to send confirmation, cabin information, horseback riding information and directions
   6. 33% deposit on your credit card.  Cabin Rates are based on 4 People. Extra persons are $25 per person per day.  Children under 12 are free.   A $200 security deposit is required in addition to the 33% deposit.  The security deposit is refunded if your cabin is left in good shape
      
   7. Date of Arrival and Date of Departure
   8. Cabin name
10. Cancellation Policy, all deposits are refundable with a Two(2) Week notice.
    Reservation changes need two weeks notification for any refunds.   There are no refunds for changes with less than two weeks notice.